Frequently asked questions:
You can use the special form at the
bottom of this page to add your question.
What does Web-Hosting mean?
Web-hosting means a placement of your Web-site or Home Page on a
Web-server connected to the Internet.
How many time do you
servers work per day?
Our servers are always on. Your Web-site will be available for
visitors 24 hours per day, 7 days per week. Efficiency of our
servers and all the network conditions are under the continuous
Where are your servers
We rent the servers located in USA (Texas, Arizona, Pennsylvania,
Georgia) with a 1000 Mbit /sec. backbones. Please note, that
it is much more, than all the South Caucasus countries have
You can place an order through our
Web-site, or in our office indicating your contact
e-mail. We will send you all the necessary information shortly. Your
account will be activated within 1 working day after receipt
of funds on our account.
What will I benefit if I
move my Web-site from Armenian ISP's to USA using your services?
You will get the better qualitative services
for incomparably lower prices. It is noteworthy, that due to
some reasons Web-sites hosted in Armenia are difficultly accessible
from abroad, or sometimes even not accessible at all. If you host
your site using our services, your visitors will obtain from 10 to
100 times faster access to your Web-site. At the same time the
access speed of Armenian visitors will remain the same, as it is
defined by an internet access speed and depends of its quality, but
not of the geographical location of the Web-servers. It is important
to note, that very soon the number of visitors of your web-site will
be doubled, thus making your Web-presence more effective. Also we do
not charge an extra cost for PHP, Perl, MySQL, MS FrontPage support
as other providers do. Of significant importance is the fact, that
with each hosting plan we provide 300 e-mail accounts and your own
POP3/SMTP e-mail and FTP servers.
How the Web-site can be
moved from another ISP to your servers, including the already
existed *.am domain?
The procedure of moving the Web-site with *.am domain itself is free
of charge. You must be an owner of your domain and you must
select a sufficient tariff plan for your
Web-site and pay for it.
Do you provide a technical support to your customers?
Sure. We do provide a first class technical support. The technical
support level makes the Hosting.Am a leading web hosting
provider in Armenia. If you contact us informing about your
problems, our specialists will get in touch with you shortly to
consult and help you to solve any issues concerning details of
tuning and updating the Web-sites and functioning of POP3/SMTP
owns the domains registered by you and how long does it take for
registration of domains?
We register the domains on
behalf of our customers. During the registration and
ordering you must fill in the all
necessary information (name, address, telephone, e-mail etc.) and
it will be used for domain registration.
registration of domains takes 1-4 days. After the registration is
completed, you will own all the rights to manage and administrate
the domain name.
Can I change (upgrade) the
selected tariff plan in future?
Sure, you can
upgrade your plan at any time. You just have to inform us by e-mail
and we will upgrade your plan. You must also pay the price
difference between the different plans.
Payment in drams according to the current Central Bank Armenia
- We accept cash and/or bank transfers.
Maintenance of your account will be stopped automatically when your
account balance reaches negative value. Also your account can be
suspended if you
infringe the terms and conditions of an agreement.
What kind of programs can be used
to upload files to the virtual server?
You can use any FTP client software, such as CuteFTP, FAR, Total
Commander, FlashFXP, WS- FTP, CoffeCup FTP.
To connect to the servers you need to know:
1. Your domain name or IP address.
2. User name (login)
Which versions of Apache, PHP, Perl and MySql
do you use on your servers? which
extensions are installed ?
At the moment we have installed:
Web server Apache 1.3.27 (UNIX)
All standard and popular packages and extensions are also installed,
such as MS FrontPage 2002 server extensions). We renew our software
permanently. Of significant importance is the fact, that we use only
licensed software, and not pirated or cracked versions.
Do you provide "Moneyback" ?
Yes, We do provide "Moneyback"
within 1 month of the date of payment for all Hosting accounts
purchased from Hosting.am. But there is no "Moneyback" for domain
Can I place a site with adult content on your server?
No. In case you do so, your account will be suspended and the
content of your site will be removed from the server.
Can I use my e-mail accounts for sending unsolicited e-mails (spam).
No, in case we
detect you are spamming, your account will be suspended.
How can I contact you to request additional information about
You can use the form below to ask your question, otherwise you can
contact us through the Contacts page or
. Alternatively you can get in touch with us by telephone in
Yerevan 565501, 565502, 545577 or in our office: Moscowyan
28, Dolphin LTD.
Questions of our visitors:
Heckuva good job. I sure apprecitae it.
Do You supporting Joomla and how it\'s cost?
Barev Dzez! vortex es karox em log in linel! chem karxanum gtnem ayd dasht@
kanxav shnorakal em!
From: Davit Abovyan
I would like to know if you as a domain registrar can provide privacy protection for my domain name.